Employees constitute a crucial force that drives a company’s success and sustainability. Equitable and fair treatment is therefore the norm for treating employees and other stakeholders. RATCH has set clear guidelines on employee treatment in its Code of Conduct as summarized below:

  • Focusing on thorough and regular personnel management and development to ensure that all employees are skilled and knowledgeable
  • Providing fair remuneration and welfare competitive with other leading companies
  • Strictly complying with labor-related laws and regulations
  • Maintaining a safe and accommodating work environment under occupational health principles
  • Fairly and equitably appointing, rotating, rewarding, and penalizing employees in good faith based on their knowledge, capability and qualifications
  • Listening to comments and suggestions based on employees’ professional knowledge
  • Treating employees with respect for individuality and human dignity
  • Avoiding unfair practices that may affect employees’ job security, threaten their mental state, or pressure them
  • Employees can file complaints if they do not receive justice as indicated in RATCH’s system and process.

Human resource management mainly responds to the corporate strategy to strengthen the organization, which will expand the business and drive RATCH’s growth. The goal is to create a high-performance organization and learning organization, leading to the corporation’s higher competitiveness.

Performance in 2017

The implementation focused on enhancing and developing the system of human resource management and development, to turn RATCH into a high-performance organization and learning organization. Below are the key tasks implemented in 2017:

For the power generation business, community and social acceptance is the key to success. This is because power plant development starts with an EIA required by law, with participation of surrounding communities that are the major stakeholders. The stakeholders must be well informed and able to share their concerns and make recommendation. The project managers must study their concerns and define measures, preventive and corrective, to efficiently lessen community impacts during construction and operation. All measures defined in the EIA must be followed seriously and respectfully throughout the concession period

With about 25 years of each power plant operation, good relationship with communities is vital for both sides. RATCH therefore strongly shows its intent to be a good neighbor by forging understanding, trust, and community participation by ways of compliance with the law and community development

Besides communities in the vicinity, society as a whole bears indirect impact from power generation, the basic infrastructure of economic and quality of life development.

Community and Social Operation Framework

RATCH actively strives to be a leader in operational excellence as guided by its mission. Safety, occupational health and the environment for all are thus the Company’s priority. To this end, RATCH conducts preventive safety and occupational health initiatives, targeting “zero accident” which means successful operations without accident or losses to employees’ life and the properties of employees, their families and the organization.

Road to Zero-Accident Goal

Safety Requirements and Standards

Aside from compliance with laws which highlight precautionary principles and shape RATCH’s strictly-followed rules and conditions, RATCH has put in place the written principles and operational framework on safety, occupational health and environment and applied international standards.

RATCH’s Code of Conduct defines operational excellence guidelines covering safety rules, the prevention and tackling of drug use in office, as well as safety measures as summarized in the following diagram: