Page 23 - SD RATCH EN

RATCH Group PCL.
Nourishing Relationship with Stakeholders and Cooperation
Sustainability Report 2020
23
RATCH considers it vital to nourish the relationship with stakeholders throughout the value chain, to ensure business achievements. The Company emphasizes building and nourishing long-term relationships and seeks continuous cooperation from stakeholders in the supply chain, from upstream to downstream. RATCH has stepped up its engagement and consultation with stakeholders, to understand, engage and appropriately respond to their expectations in economic, social and environmental aspects.
Supply chain Stakeholder assessment identification
Identification of stakeholders in value chain
Prioritization
Guidelines on relationship nourishing and response to expectations
Stakeholders affected by RATCH’s operations
Economic aspect
Social aspect
Environmental aspect
Stakeholders significant to RATCH’s operations
1) Shareholders/ investors
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1) Shareholders/ investors
2) Creditors/ financial institutions
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2) Creditors/ financial institutions
3) Business partners
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3) Business partners
4) Regulators
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4) Regulators
5) Competitors
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5) Competitors
6) Suppliers
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6) Suppliers
7) Customers
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7) Customers
8) Employees
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8) Employees
9) Community/ society
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9) Community/ society
10) Private organizations
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10) Private organizations
11) Media
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11) Media
Stakeholder prioritization
The stakeholder prioritization takes into account the following issues and impact levels: 1) Economic, social and environmental issues relating to RATCH’s actions and their
impacts on stakeholders.