Page 28 - SD RATCH EN

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Sustainability Report 2020
RATCH Group PCL.
Stakeholders Expectations Approach Engagement channels Topics
8) Community/ society
• Operations with responsibility for society/ community
• Transparent and timely information disclosure
• Engagement in inspection of work process
• Engagement in sustainable development of community quality of life and society
• Recognition of their views and prompt problem solving
• Ensure environmental and safety management in compliance with laws and relevant regulations and continually prevent possible risks to community
• Communicate with community thoroughly and through various two-way channels like social network, announcements, meetings, visits and community development activities.
• Appoint the Environmental Inspectors Committee, comprising representatives from all parties, to jointly inspect power plants’ environmental management; and improve inspectors’ relevant knowledge and capabilities
• Prepare development plans to improve quality of life in terms of vocation, education, health and others upon community’s requirements
• Jointly prepare and exercise emergency response plan with community
• Community visits to build relationship
• Activities to improve quality of life
• Site visit of community
to observe the operations of neighboring power plants and/ or other projects
• Community engagement in the power plant’s construction/ operations/ environmental management through, for example, Environmental Inspectors Committee and tri-partite committee
• Complaint channel and process to fix and prevent problems
• Emergency drill
Tel: 0 2794 9510
Website: www.ratch.co.th/ https://www.ratch.co.th/en/contact
• Social stewardship
Every year, RATCH reviews changes of the stakeholders involved in the company’s businesses from electricity generation and energy-related to infrastructure businesses. The review is to ensure appropriate, transparent and fair responses to stakeholders affected by the Company’s operations and those whose actions may send impacts on RATCH Group.