Page 68 - SD RATCH EN

68
Sustainability Report 2020
RATCH Group PCL.
Development Construction stage stage
Production/ service stage
Termination stage
Management of relationships with partners and suppliers
Management of relationships with suppliers and community
Management of relationships with suppliers and community
Management of relationships with suppliers and community
• Synergize expertise for business strengths
• Establish long-term partnership through transparent and fair practices
• Define fair and equitable contractual clauses
• Abide by agreements and contracts and respect for confidentiality
• Ensure fair and transparent procurement
• Assess suppliers’ risks
• Comply with laws and
international standards relating to occupational health and safety
• Seek long-term strategic cooperation
• Ensure legal compliance
• Employ local workers and
establish complaint- receiving channels for community
• Optimize production efficiency and resource utilization
• Monitor environmental management and ensure compliance with laws and regulations
• Oversee the safeguarding of operational impacts on community
• Promote tri-partite engagement and communications with community and society
• Ensure legal compliance
• Supervise the management
of environment impacts from activities of the Company and stakeholders in the supply chain
• Establish a process to receive community’s suggestions and complaints
• Clearly set criteria, expectations, job assignments, responsibilities and decision-making authority
• Prepare agreements in writing
• Synchronize financial management and investment plans
• Clearly set procurement criteria, conditions and methods, as well as establish problem- solving methods for all parties through executive- level discussion
• Specify a clear exit clause in the partnership agreement
• Apply appropriate and standardized appraisal criteria/selection/ contract forms
• Adopt fair selection process, for fair and equal chance of winning
• Establish a system to manage/ monitor contract compliance, to prevent frauds and corruption at all stages
• Improve and maintain sustainable relationship with quality suppliers
• For executives and employees, do not ask, receive or make fraudulent payments to suppliers
• Inform suppliers in advance if unable to meet pre-set conditions and jointly seek solutions
• Give priority to local job applicants
• Opt for environmental- friendly production/ service technology
• Establish an appropriate environmental quality control and oversight system
• Consider the application of 3R principle in production process and at office buildings
• Prepare supplier agreements or contracts in line with RATCH’s standards and define penalty clauses
• Arrange meetings to continuously follow up on environmental management progress
• Give priority to local job applicants
• Communicate with community for their understanding in the process
• Contain impacts on the environment and community’s safety from the activities of RATCH, suppliers and partners
• Keep open the channels to hear community complaints/suggestions and clearly community with stakeholders on solutions
Actions Management Approach