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3. Equal treatment at workplace
• RATCH ensures fair opportunities, with a fair and systematic process involving recruitment, employment, compensation payments, dismissal and promotion.
• RATCH deems sexual harassment in the workplace the most disciplinary offence.
• RATCH designs the workplace accordingly to universal architecture principles with facilities for
people with disabilities, for safety and comfort of all.
4. Whistleblowing mechanism and remediation
• RATCH sets up an internal whistleblowing channel and also allows reporting on the Company’s website (https://www.ratch.co.th/en/cg/whistleblower), that all complainants can easily access and follow up on investigation results. Such channels are for reports of troubles concerning work, work condition, employment condition, supervision, assignment, compensations, or supervisors’ inappropriate actions. The information is kept confidential. Complainants and relevant individuals who are interviewed and produce data and facts and other evidence are protected against dismissal, punishment or other ill actions even when the Company is troubled by their information.
• RATCH allows an appeal from employees placed on warning or probation or suspension, or those exempted from salary increase or annual bonus. The appeal process must be completed within 30 days from the filing date.
• RATCH clearly specifies the rules for dismissal, compensations and special compensations. In 2020, RATCH received no complaints relating to human rights.
RATCH Group PCL.
Sustainability Report 2020
111

