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Penalty management
Penalties reflect customer satisfaction as customers cap unplanned outage hours at 3-5 percent of Contractual Availability Hours. The penalties are set at 0.2-5 percent of targeted Availability Payment, depending on the causes and impacts on the national electricity security. As such, power plants must maintain equipment and availability accordingly to the contracts.
RATCH Group PCL.
Sustainability Report 2020
79
Availability drops and customers are notified in advance.
Penalty clauses in contracts
Impact level : Low Medium High
Availability is lowered without advance notification or with delayed notification.
Distribution failure (sudden outage).
Penalties Ranging from 0.5 percent to 2 percent of Expected Annual Availability Payment (EAAP), depending on impact severity.
Performance
Ratchaburi Power Plant set the acceptable penalty ceiling, based on the condition of significant machinery and equipment as well as customers’ order plan.
Year
Contractual penalties (%)
Target ceiling (%)
Result
2014
0.5-2.0
0.64
0.28
Below target ceiling
2015
0.53
2016
0.59
2017
0.32
2018
0.55
2019
0.62
0.45
2020
0.32

