Corporate Sustainability Strategy

Climate change

• Reduce emissions to achieve carbon neutrality by 2050

• Reduce GHG intensity by 15% from the base year 2015.
• Renewable capacity raised to at least 30%

• Prepared the greenhouse gas inventory for Scope 1, 2 and 3 emissions, encompassing IPPs and SPPs in Thailand under RATCH’s operational control.
• Raised renewable generation capacity to 27.48% of total capacity, exceeding the 25% target.
• Accumulated 11,381.05 tCO₂e of carbon credits in 2024.

Community engagement

• Implement CSR projects that create positive impacts on community and society at large and support SDG

• Positive impacts of RATCH Group’s CSR projects assessed by SROI method
• Alignment to SDGs

• Evaluated the Social Return on Investment (SROI) of the Education for Career Empowerment Project in Lao PDR and the result was 1.36:1 and supported SDG 4: Quality Education.
• Implemented social activities that supported SDGs, which are:
  • Goal 3, healthy lives and well-being via mobile clinic covering Ratchaburi Power Plant’s neighboring areas in collaboration with Muban Chombueng Rajabhat University's Thai Traditional and Alternative Medicine Office.
  • Goal 13, urgent action to combat climate change via Love the Forests and the Community Project and reforestation/forest conservation for carbon credits.
  • Goal 14, marine resources via mangrove reforestation for carbon credits in collaboration with the Department of Marine and Coastal Resources.
  • Goal 15, terrestrial ecosystem via reforestation for carbon credits in collaboration with the Royal Forest Department, Mae Fah Luang Foundation and the Royal Forest Department’s Community Forest Foundation.

Human rights

• Implement Human Rights Due Diligence to control and prevent violations

• Assess human rights risks and impacts on all stakeholder groups every 3 years.
• Zero violation

• Reviewed the Human Rights Policy.
• Communicated and promoted understanding in the Human Rights Policy among the employees of the Group’s 7 business entities in Thailand and Lao PDR.
• Organized training and raised awareness in human rights among the Company’s employees.
• No violation of human rights.

Supply chain management

• Develop a sustainable supply chain management procedure as a mechanism to control and prevent risks and impacts in the supply chain

• 100% ESG risk assessment covering all suppliers
• 100% audit covering all significant suppliers

• All relevant job operators of RATCH and the business entities under the Company’s operational control attended a training and comprehended the sustainable procurement principles.
• All 5 risk factors – climate change and greenhouse gas, human rights, labor’s safety and occupational health, anti-corruption and personal data protection/cyber threats – were applied with the supplier screening process.
• The ESG operations of 148 suppliers were assessed.

Customer relationship

• Create a single process and tools for customer satisfaction evaluation

• At least 90% of customer satisfaction score

• Monitor the customer satisfaction surveys of all business entities in the Group and disclose the results.
• Communicated and build good relationships with customers via channels and activities on a regular basis; and consistently improved the operations to address customer expectations.