Targets and Key Performance Indicators
The Company places the utmost importance on conducting business under the principles of good corporate governance, transparency, and accountability. To achieve this commitment, the Company has established strategic targets and Key Performance Indicators (KPIs) for both the short and long term to elevate our anti-corruption standards, ensure effective grievance management, and tangibly cultivate a corporate culture rooted in business ethics.
| aterial Topic | Short- and Long-Term Targets | Key Performance Indicators | Performance Results |
|---|---|---|---|
| Anti-Corruption | Continuously maintain Thai Private Sector Collective Action Against Corruption (CAC) certification status. | Certification status by the CAC Committee. | CAC Certification: Maintained its certified membership for the third consecutive term (31 March 2025 – 31 March 2028). |
| Grievance Management | Zero corruption-related complaints (Zero Corruption). | Number of incidents or complaints with substantiated wrongdoing. | Zero Corruption: No complaints related to fraud and corruption were received. |
| Building Corporate Culture | 100% of employees and executives completed training and testing on compliance with the Code of Conduct and anti-corruption practices. | Percentage of employees and executives who attended the training and passed the knowledge assessment, relative to the total workforce. | Training & Awareness: 100% of employees and executives completed training and knowledge assessments on compliance with the Code of Conduct and anti-corruption practices. |
Fraud and Corruption Prevention Mechanism
The fraud and corruption prevention mechanism was designed to cover the prevention, detection and responses. Responsible units are clearly defined.